Account details change request

Please use this form if you have changed employer and cannot access your old email anymore to update your account yourself. Provide us with plenty of information to find your account and update it for you to keep all your learning records in that one account. Due to high volumes, current requests take up to 10 working days.

If you can remember your login details, use the Help instructions to update your own account.
Click here for Help instructions

Health New Zealand | Te Whatu ora employees
Please do not use this form to change your email address to a @tewhatuora.govt.nz account; your account will be updated automatically as part of the migration steps.

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There are required fields in this form marked .

Previous email address

Provide any previous details that help us find your account:
- Previous Names
- Employers
- Email address
- Student email

New Details

Full name

Health NZ Employee Number (if applicable)

New work email address

Confirm your new work email address

APC number (if applicable to your profession)

HPI/CPN number (if applicable to your profession)

Choose your position

Employer name

Select the location you most often work or study

Job Title

Manager Details (if changed)

Manager's full name

Manager's email address