Help
Support:
- Auckland District: AskHR@adhb.govt.nz
- Counties Manukau Staff: elearning@middlemore.co.nz
Nursing ePortfolio support - pdrpcounties@middlemore.co.nz
eLearning help - https://koawatealearn.co.nz/course/view.php?id=6419 - Hauora Tairawhiti: elearning@hbdhb.govt.nz
- Hawkes Bay: elearning@hbdhb.govt.nz
- Hutt Valley: training@huttvalleydhb.org.nz
- Lakes:Training.help@lakesdhb.govt.nz
- MidCentral:Education@midcentraldhb.govt.nz
- Nelson Marlborough: elearning@nmdhb.govt.nz
- Northland:learn@northlanddhb.org.nz
- Taranaki: elearning@tdhb.org.nz
- Waikato: LearningDevelopmentHR@waikatodhb.health.nz
- Wairarapa: training@huttvalleydhb.org.nz
- Waitemata: e-Learning@waitematadhb.govt.nz
Nursing ePortfolio support - nursingpdrp@waitematadhb.govt.nz
eLearning help - https://koawatealearn.co.nz/course/view.php?id=3889 - Whanganui: eLearning.Whanganui@wdhb.org.nz
- All other partners: please consult the designated e-Learning contact at your organisation
- National support - nationallearningmanagement@tewhatuora.govt.nz
Forgotten password
To reset your password, submit your username or your email address (only enter one) in https://koawatealearn.co.nz/login/forgot_password.php
If the system can find you in the database, an email will be sent to your email address, with instructions how to get access again. If you still cannot login, contact your local area specific support. Area specific support
Accounts on LEARN
Click here to open/close this section.
First check if you have an existing account from your current or previous employment. Do not create another account. Contact support to update your account to your current employer and keep your existing record of learning intact.
Registration for LEARN is currently only available to Health New Zealand and registered partners. Some districts now have managed accounts, and some allow self registration. If you cannot create an account, please contact support for help.
- Northern region
- Te Toka Tumai (Auckland) - self register
- The University of Auckland (through Auckland) - self register
- Counties Manukau - self register
- Middlemore Clinical Trials - self register
- Manuaku Institute of Technology (through Counties Manukau) - self register
- Te Tai Tokerau (Northland) - self register
- Waitematā - self register
- Unitec (through Waitematā) - self register
- Auckland University of Technology (through Waitematā) - self register
- Health Alliance & Health Source - self register
- Te Manawa Taki region
- Taranaki - managed accounts
- Tairāwhiti - self register
- Waikato - self register
- Lakes - self register
- Central
- Te Matau a Māui (Hawkes Bay) - self register
- (Capital, Coast and) Hutt Valley - self register
- Wairarapa - self register
- Whanganui - managed accounts
- Te Pae Hauora Ruahine Tararua (MidCentral) - managed accounts
- Southern region
- Nelson Marlborough - self register
Find learning
Finding courses is easy; once logged in simply click the 'FIND LEARNING' button in the top menu (above), and either navigate through the categories till you find your course, or use the search box.
Finding your way around a course
Course pages contain information, learning resources and activities. To launch a resource or activity click on the name (this is a button on your course page).
Your course page may have been designed various ways. A standard course page will have columns down the left or right and learning resources in the central/main part of your page. Generally these resources will be buttons that you click to access.You may also have access to some useful links.
Your course will generally be set up with completion conditions. When you have completed an activity, you'll see a 'tick' next to it. When you first access your course page, take some time to read the requirements, and to explore the different resources available to you.
Technical issues
Pop up blocker
A number of courses use pop-up images and video to display extra information. Sometimes your browser will block these pop-ups and cause you to miss out on this information. Use the google search to discover how to enable pop-ups in your browser.
Content not displaying
Some browsers are better at displaying some content. You may want to switch browsers if you are having trouble viewing a particular course. Consider switching to Edge, Chrome or Firefox. Internet Explorer is no longer supported.