Help

Some parts of the help below require you to login to the site to view. There is a "Log in" button in the top right corner of this page. Your username is usually your work email address.

Area Specific Support:

      1. Auckland District:  AskHR@adhb.govt.nz
      2. Counties Manukau Staff: elearning@middlemore.co.nz
        Nursing ePortfolio support - pdrpcounties@middlemore.co.nz
        eLearning help - https://koawatealearn.co.nz/course/view.php?id=6419
      3. Hauora Tairawhiti: elearning@hbdhb.govt.nz
      4. Hawkes Bay: elearning@hbdhb.govt.nz
      5. Hutt Valley: training@huttvalleydhb.org.nz
      6. Lakes:Training.help@lakesdhb.govt.nz
      7. MidCentral:Education@midcentraldhb.govt.nz
      8. Nelson Marlboroughelearning@nmdhb.govt.nz
      9. Northland:learn@northlanddhb.org.nz
      10. Taranakielearning@tdhb.org.nz
      11. Waikato: LearningDevelopmentHR@waikatodhb.health.nz
      12. Wairarapa: training@huttvalleydhb.org.nz
      13. Waitemata:  e-Learning@waitematadhb.govt.nz
        Nursing ePortfolio support - nursingpdrp@waitematadhb.govt.nz
        eLearning help - https://koawatealearn.co.nz/course/view.php?id=3889
      14. Whanganui: eLearning.Whanganui@wdhb.org.nz
      15. All other partners: please consult the designated e-Learning contact at your organisation
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Forgotten password

To reset your password, submit your username or your email address (only enter one) in https://koawatealearn.co.nz/login/forgot_password.php

If the system can find you in the database, an email will be sent to your email address, with instructions how to get access again. If you still cannot login, contact your local area specific support. Area specific support

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Registering (creating) a new account in LEARN

Click here to open/close this section.

First check if you have an existing account from your current or previous employment. Do not create another account. Contact your local District area support to update your account to your current employer and keep your existing record of learning intact.

Registration for LEARN is currently only available to Health New Zealand and registered partners.  If you are a member of the following groups you will be able to register and create an account (by clicking the login button at the top right of your screen)If you are not a member of the list below please contact your local District listed above or consult the designated e-Learning contact at your organisation for help. 

  • Northern region
    • Te Toka Tumai (Auckland) 
      • The University of Auckland (through Auckland)
    • Counties Manukau 
      • Middlemore Clinical Trials
      • Manuaku Institute of Technology (through Counties Manukau)
    • Te Tai Tokerau (Northland)
    • Waitematā 
      • Unitec (through Waitematā)
      • Auckland University of Technology (through Waitematā)
    • Health Alliance & Health Source
  • Te Manawa Taki region
    • Taranaki
    • Tairāwhiti
    • Waikato
    • Lakes
  • Central 
    • Te Matau a Māui (Hawkes Bay)
    • (Capital, Coast and) Hutt Valley 
    • Wairarapa
    • Whanganui
  • Southern region
    • Nelson Marlborough
Te Pae Hauora Ruahine Tararua (MidCentral)
If you are in the Midcentral region please contact education@midcentraldhb.govt.nz for assistance with an account. 

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Find learning

Finding courses is easy; once logged in simply click the 'FIND LEARNING' button in the top menu (above), and either navigate through the categories till you find your course, or use the search box.

Finding your way around a course

Course pages contain information, learning resources and activities. To launch a resource or activity click on the name (this is a button on your course page).

Your course page may have been designed various ways. A standard course page will have columns down the left or right and learning resources in the central/main part of your page. Generally these resources will be buttons that you click to access.You may also have access to some useful links.

Your course will generally be set up with completion conditions. When you have completed an activity, you'll see a 'tick' next to it. When you first access your course page, take some time to read the requirements, and to explore the different resources available to you. 

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Technical issues

Pop up blocker

A number of courses use pop-up images and video to display extra information. Sometimes your browser will block these pop-ups and cause you to miss out on this information. Use the google search to discover how to enable pop-ups in your browser. 

Content not displaying

Some browsers are better at displaying some content. You may want to switch browsers if you are having trouble viewing a particular course. Consider switching to Edge, Chrome or Firefox. Internet Explorer is no longer supported.

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More help 

Last modified: Wednesday, 2 October 2024, 1:48 PM