Who is this for: People with the responsibility of managing incidents, risks and complaints.
Time: Approximately 1 hour to complete.
Method: elearning.
Frequency: Once (repeating will refresh knowledge but will not update the completion date).
Who is this for: All employees.
Time: Approximately 20 minutes to complete.
Method: elearning.
Frequency: Once - within first three months of employment (repeating will refresh knowledge but will not update certificate or completion date)