About: The aim of the course is to increase awareness of your own cultural values and cultural values different from your own; to help you recognise cultural differences and evaluate how the differences can affect cross-cultural interactions and communication; and develop skills to apply the principles of cultural competence in your interaction with CALD clients
Mā wai tēnei / Who is this for: This course is intended for the health workforce working in primary care, secondary care or NGO services in customer service roles or non-clinical roles (eg receptionist).
Frequency: Once every three years
Takawā / Time: 2 hours
Course contact: CALD Team or Learning and Development