About: This is an in-person programme designed for staff who may need to prevent, de-escalate, and safely manage challenging behaviours.  It was formerly known as MAPA
Mā wai tēnei / Who is this for: Frontline and support professionals 
Prerequisites: Course: CPI Prevention First (version two) + Pre course survey to complete 
Frequency: Once
Takawā / Time: 8 hours
Course contact: Frank Tai