Participants: 

Any staff who are involved with receiving referrals and triaging:

• Referrals management staff
• Acute clinicians
• Staff who cover Acute shifts

Duration: 2 hours

About this course

UK MH Triage scale has been mandated to be used for every new referral at the point of entry/triage.

Mental health triage scales aim to:

• Promote greater consistency in MHT decision-making
• Ensure that service responses are appropriate to the person’s level of clinical acuity and risk
• Ensure that service response times are commensurate with the urgency of the presentation
• Promote greater consistency in the response to consumers, carers and referrers seeking access to mental health services
• Assist with the appropriate prioritisation of mental health resources
• Provide a systematic approach to recording outcomes of triage assessments]

Please note: Prior to signing up to attend this course please ensure you have discussed with your manager and gained approval to attend so that appropriate measures are taken to manage staff cover in your absence from your role.