Intended audience: Staff who work in He Puna Waiora and Waiatarau IPU
Duration: 4 days
About this course
Welcome to the Safe practice
and effective communication initial four day training. Here you will
learn the core principles and fundamental skills of communication,
de-escalation and trauma informed care. On completion of this course,
you will be equipped with the knowledge, skills and techniques required
to successfully communicate and/or de-escalate a distressed service
user, in a manner which is safe, caring and compassionate. Staff
attending this course will have increased awareness of the psychological
and physical harm that can be caused by coercive practice, restraint
and/or seclusion. Staff that attend this course will be taught
techniques to break-away from dangerous or compromising situations.
Staff attending this course will also be taught how to keep a service
user and themselves safe, in the unfortunate event that all other
options have failed and a service user requires restraint to contain an
imminently dangerous or high risk behaviour.
- Editing Trainer: Jocelyn Byrd
- Editing Trainer: Cathryn Edmonds
- Editing Trainer: Jolanda Erasmus
- Editing Trainer: Julia Gannaway
- Editing Trainer: Sophie J Jones
- Editing Trainer: Gina lafolafo
- Editing Trainer: Linda Ritchie
- Editing Trainer: Rachelle Weber