Intended audience: Health and Safety Representatives (HSRs),
Managers, Charge Nurses, Team Leaders, and Nurse Educators of Waitematā.
Prerequisites: HSRs must have completed the Health and Safety Representatives (Stage 1) course. There are no prerequisites for Managers, Charge Nurses, Team Leaders and Nurse Educators.
Duration:
Method: face-to-face training
Course Contact: Health and Safety Business Partner for your division
About this course:
This workshop will help develop your confidence, communication skills and increase your ability to influence to positively impact good practice within your organisation.
If you need to be more effective in getting worker buy-in for initiatives that you know will create better health and safety outcomes for everyone, this is the course for you.
This course covers:
Communication Styles
- What good communication looks like and what can go wrong?
- Barriers - what gets in the way of good communication
- Identify your communication profile, your preferences and how others perceive you.
- How to appeal and connect to different communication styles
- Power of body language, words we say, tone and persepectives
Influencing Skills
- The importance of building positive relationships
- Influence continuum: Balance of People and Technical skills
- Trust equation
- Skills to engage others by building trust and credibility
Communication
- Communication models: the flow of information within organisations
- Communication 7 success factors
- Inspire change through storytelling and connecting with people.
- Courageous conversations
- Keeping emotions in check when navigating difficult people or situations.
- The art of questioning and listening,
- Practical scenarios
Who is this for: Waitematā DHB Pharmacy staff
Prerequisites: None
Duration: Up to 1 hour
Course contact: Trudy Hayes and Kim Rogers
Method: eLearning
About this course:
Kia ora! The overall objectives of this course:
- Be aware of the hazardous substances in your work area (department and wider DHB) and the danger they pose
- Understand and use the HSNO (Hazardous Substances and New Organisms) information available at WDHB
- Understand hazards associated with different medication
- Identify and use spill kit equipment
- To safely respond to spills in the workplace
Kia Ora! This course outlines how to get started with the Get Home Safe app.
Who is this for: Health and Safety Representatives (HSRs), Managers, Charge Nurses, Team
Leaders, and Nurse Educators of Waitematā DHB.
Prerequisites: HSRs must have completed the Health and Safety Representatives (Stage 1) course. This course is intended to be taken in your third year as a HSR. There are no prerequisites for Managers, Charge Nurses, Team Leaders and Nurse Educators.
Duration: 8 hours
Course contact: Occupational Health and Safety Service / Miguel Jose
Facilitators: Employers & Manufacturers Association (EMA)
Method: face-to-face training
About this course:
This one-day workshop combines two topics:
Stress and wellbeing: Gain vital insight and understanding of the causes of stress and how they may be managed. By examining your stress responses, you will explore the symptoms to look out for. You will also learn techniques for safe-management and strategies to build resilience and maintain wellbeing.
Bullying: Workplace bullying is repeated, and unreasonable behaviour directed towards a worker or group of workers that creates a risk to their health, wellbeing, and safety. Learn how to recognise harassment and bullying in the workplace as well understand your rights and responsibilities regarding health and safety in the workplace.
This course covers:
- Stress and its impact on our sense of wellbeing.
- What happens to our body and how we feel when we experience stress?
- Practical strategies for reducing the negative impacts of stress.
- Building resilience through clarity and good self-care habits.
- Identify the words and actions that constitute bullying and harassment within the workplace.
- Understand the legislative framework regarding the protection against workplace harassment and bullying.
- Understand the rights and responsibilities of different stakeholders within the WDHB.
- Practical exercises and case studies to extend your skills.
Intended audience: Clinical support service staff
Prerequisites: none
Duration: 30 minutes
Course contact: Barbara Schwalger
Method: face-to-face
About this course:
Kia ora! This course is for clinical support staff to make sure they know how to work safely with chemicals. This course is here for tracking purposes only. You will not be able to add or remove yourself from any sessions, the administrator does that. You will be able to get your certificate only once you are marked as having attended the training.
Intended audience: Health and Safety Representatives (HSRs), Managers, Charge Nurses, Team Leaders, and Nurse Educators of Waitematā DHB.
Prerequisites: HSRs must have completed the Health and Safety Representatives (Stage 1) course. This course is intended to be taken in your second year as a HSR. There are no prerequisites for Managers, Charge Nurses, Team Leaders, and Nurse Educators.
Duration: 8 hours
Method: face-to-face training
Course Contact: Occupational Health and Safety Service c/o Miguel Jose (Miguel.jose@waitematadhb.govt.nz)
About this course:
The investigation and analysis of work-related accidents and incidents forms an essential part of managing health and safety. Effective incident investigations also helps in the identification of new hazards or associated risk, contributing to a safer and more productive working environment.
Learn what you can do to stop incidents from reoccurring. This one-day training course will provide you with practical skills to systematically investigate incidents, identify the root cause, as well as how to communicate the findings and recommendations to others.
This course covers:
- Why workplace accidents need to be reported and investigated.
- How to complete an incident investigation and identify root cause.
- How findings from investigations helps us to better understand how risk is being managed.
- When the Regulator (WorkSafe) must be notified.
- How to communicate the investigation results to your team.
- Practical exercises and case studies to extend your skills.
Intended audience: Health and Safety Representatives (HSRs), Managers, Charge Nurses, Team Leaders, and Nurse Educators of Waitematā DHB.
Prerequisites: HSRs must have completed the Health and Safety Representatives (Stage
1) course. This course is intended to be taken in your second year as a HSR.
There are no prerequisites for Managers, Charge Nurses, Team Leaders and Nurse
Educators.
Duration: 1 Day
Method: face-to-face training
Course Contact: Miguel Jose (Miguel.jose@waitematadhb.govt.nz)
About this course:
Creating a safe workplace is about having the right resources and tools to do the job safely and creating an environment that promotes safe practice. This course will explain how the focus of people at all levels at the WDHB are critical to making sure that hazards which can harm people, and the identification and management of risks, are understood and managed effectively.
This one-day training course will provide you with the skills necessary to apply the correct principles to participate in workplace risk management at the WDHB.
This course covers:
- Understanding the context of risk management.
- Understanding what ‘standard of care’, ‘foreseeable hazards’ and ‘reasonably practical’ means.
- Understanding the nature of safety, health and psychosocial risk.
- Applying risk models, which foster positive participation and engagement with your team.
- Practical strategies for on-going risk assessment and review.
Intended audience: This 1st Aid Course is designed for all staff who might have to provide first aid to other staff, patients or visitors.
Duration: 1 hour
About this course: At the end of this on-line 1st Aid course you will have the knowledge you need to recognise common clinical emergencies and know how to manage them until help arrives.
There is no face-to-face component to this course and it does not cover basic life support (CPR) or management of choking which can be found in the mandatory WDHB Basic Life Support Module.
Each module in the course takes about 2-3 minutes. There is a mandatory quiz at the end of the course; you need to achieve 80% in the quiz to receive your certificate.
If you would like further theoretical/practical knowledge and skills in the recognition of clinical emergencies, we recommend you enrol in a workplace first aid course through St John or the Red Cross. Enrolment in external training should be discussed with your manager as you might be required to self-fund.
Intended audience: All managers
Duration: 30 minutes
About this course:
This is an biennial refresher of the Managers' Responsibilities under the Health & Safety at Work Act (HSWA) 2015. Managers are required to attend the face-to-face workshop found here and then do this refresher every two years.
Participants: Managers and Health and Safety Representatives
Duration: 4 hours
About this course
This workshop is a refresher on legal requirements in your role of a manager as well as practical skills to manage health and safety effectively at WDHB.
It has been designed to deal with real work situations and be highly interactive so you have a go at applying skills and to have valuable discussion with other managers.
Participants: Health and Safety Reps
Duration: 2 days
Course facilitator: Employers & Manufacturers Association
Course contact: Occupational Health and Safety Service c/o Miguel Jose (Miguel.jose@waitematadhb.govt.nz)
About this course
The Health and Safety Representative (HSR) Training (HSR Level 1) is a New Zealand Qualification Authority (NZQA) credentialed training course for Waitematā District Health Board's HSRs. This course is delivered by EMA across two days (Unit Standard 29315) .
Ensuring you and your colleagues remain free from injury at work takes not only care, but specific knowledge and skills. This two-day course provides HSRs with the necessary knowledge and skills to be effective in your role.
This is a hands-on course that will give you practical strategies so that you can fulfil your role as a confident HSR.
As a result of attending this course you will gain the HSR qualification, Unit Standard 29315 ‘Describe the role and functions of the Health and Safety Representative in a New Zealand workplace’.
This course covers:
- The role and function of the Health and Safety Representative
- Working in partnership with the Waitematā District Health Board
- Advocating health and safety issues on behalf of your team.
- Completing local Health and Safety Induction and walk arounds.
- Engaging with your team.
- HSR powers and legal obligations in terms of issuing a provisional improvement notice (PIN) and directing a worker to cease unsafe work.
- Completing Unit Standard 29315 'Describe the role and functions of the Health and Safety Representative in New Zealand workplace'.
Please note: This course builds on the knowledge gained from the "Introduction to Health and Safety Representative Role" course. Prior to signing up to attend this course please ensure you have discussed with your manager and gained approval to attend so that appropriate measures are taken to manage staff cover in your absence from your role. For our shift workers, please arrange with your manager adequate cover prior to the training so you are able to come in well rested to participate fully in the training session.
Participants: New Health and Safety Representatives.
Duration: 8 hours face to face course
About this course
This is an introduction to the Health and Safety Representative (HSR) role for new HSRs of Waitematā District Health Board. This session aims to provide new HSRs an understanding of their role. This course covers:
- Key elements of Health and Safety Legislation
- Your role as a H&S Rep
- Key elements of an effective Health and Safety system
- The principles of hazard identification and risk management
Course Aims and Objective
- To gain an understanding of the Health and Safety at Work Act 2015(HSWA);
- Introduce the HSR role;
- Introduce the electronic hazard register / work related event (WRE) reporting system; and,
- Introduce the health & safety tools used within Waitematā DHB.
Please note: Prior to signing up to attend this course please ensure you have discussed with your manager and gained approval to attend so that appropriate measures are taken to manage staff cover in your absence from your role.
Course Contact: rachel.yang@tewhatuora.govt.nz or tina.dunn@tewhatuora.govt.nz
