Courses associated with Health Quality Safety Commission

Co-design in Health (HQSC)

Mā wai tēnei | Who is this for: All people at Te Whatu Ora wishing to extend their knowledge on co-design with health consumers 
Takawā | Time: 2 hrs 10 minutes
For more information or support please visit: hqsc.govt.nz/consumer
To contact a member of He Hoa Tiaki | Partners in Care team you can reach us by emailing consumers@hqsc.govt.nz or calling us on 0800 275 742
Method: eLearning 
Frequency: Complete once, repeating will refresh knowledge, but not update your verified record.

Understanding bias in health care (National)

Three video learning modules on bias have been developed for people working in the health care sector who engage directly with consumers or who influence the way health organisations are managed. The modules are an introduction to bias in health care.

These modules encourage health professionals to examine their biases and how they affect the health care they provide, their interactions with consumers, and therefore their health outcomes.

CPD time - 1 hour

Global Trigger Tool - New Zealand

The aim of this eLearning course is to provide a training resource for new and current users of the Global Trigger Tool (GTT) methodology.

The GTT was developed by the Institute for Healthcare Improvement (IHI) to identify and quantify patient harm through systematic medical record review.  The background and methodology is described in the IHI White Paper which provides the basis from which this eLearning course and the associated Implementation Guide have been developed.

By the end of this programme, reviewers will be able to:

  • Explain the purpose of the GTT and where it sits in the context of a patient safety framework
  • Carry out a medical record review using the standardised GTT Process
  • Accurately identify, classify and document patient harm
  • Analyse the data and present the findings
  • Work with relevant clinical groups to use the data to inform organisational improvement efforts
This course comprises three modules: each module will take about 20-30 minutes to complete.

Learning together: Learning reviews
Mā wai tēnei | Who is this for:
Those who work with harm (adverse) events in the health and disability sector.
Takawā | Time:
1 hour
Prerequisites:
Please complete the demographic information survey.
Frequency:
Complete once, repeating will refresh knowledge but not update your verified record.

Some links in the online learning modules may not work. We are aware of this issue and are working to resolve it as soon as possible.

This course page was transferred from Learnonline in 2025.
Aotearoa New Zealand national paediatric vital sign charts and paediatric early warning system
Mā wai tēnei | Who is this for:
This training is aimed at paediatric nurses for the Paediatric Early Warning System (PEWS)
Takawā | Time:
45 minutes
Prerequisites:
Please complete the demographic information survey.
Contact:
HQSC
Frequency:
Complete once, repeating will refresh knowledge but not update your verified record.

This course page was transferred from Learnonline in 2025.
Introduction to Human Factors in health care

Mā wai tēnei | Who is this for:
All healthcare workers
Takawā | Time:
1 hour and 30 minutes
Prerequisites:
Please complete the demographic information survey.
Course contact:
info@hqsc.govt.nz
Frequency:

Complete once, repeating will refresh knowledge but not update your verified record.

This course was transferred from Learnonline in 2025.

Shared goals of care using the serious illness conversation guide

Who is this for: health professionals
Time: 1.5 hours
The overall aim of this HQSC course is to support healthcare professionals to develop skills and practices that achieve goals of care that are shared by patients and whānau.

Learning together: Learning from harm
Mā wai tēnei  | Who is this for:
Those who work with harm (adverse) events in the health and disability sector.
Takawā | Time:
17 hours
Contact:
Frequency:
Complete once, repeating will refresh knowledge but not update your verified record.

Some links in the online learning modules may not work. We are aware of this issue and are working to resolve it as soon as possible.

This course page was transferred from Learnonline in 2025.
Early Warning Score and Vital Sign Charts (Adult)
Mā wai tēnei | Who is this for:
This resource provides an opportunity for all nurses and doctors involved in adult care to learn about the use of the new adult EWS system, which is being introduced across Capital Coast and Hutt Valley DHBs.
Takawā | Time:
2 hours
Frequency:
Complete once, repeating will refresh knowledge but not update your verified record.

This course page was transferred from Learnonline in 2025.
Co-design in health: How you can get involved – a guide for consumers, whānau and communities
Mā wai tēnei | Who is this for:
This training is designed for people who are interested in knowing more about co-design from a consumer perspective.

Takawā | Time: 30 minutes
Contact:
HQSC

Frequency:
Complete once, repeating will refresh knowledge but not update your verified record.

This course page was transferred from Learnonline in 2025.