Courses associated with Health Quality Safety Commission

Three video learning modules on bias have been developed for people working in the health care sector who engage directly with consumers or who influence the way health organisations are managed. The modules are an introduction to bias in health care.

These modules encourage health professionals to examine their biases and how they affect the health care they provide, their interactions with consumers, and therefore their health outcomes.

CPD time - 1 hour

The aim of this eLearning course is to provide a training resource for new and current users of the Global Trigger Tool (GTT) methodology.

The GTT was developed by the Institute for Healthcare Improvement (IHI) to identify and quantify patient harm through systematic medical record review.  The background and methodology is described in the IHI White Paper which provides the basis from which this eLearning course and the associated Implementation Guide have been developed.

By the end of this programme, reviewers will be able to:

  • Explain the purpose of the GTT and where it sits in the context of a patient safety framework
  • Carry out a medical record review using the standardised GTT Process
  • Accurately identify, classify and document patient harm
  • Analyse the data and present the findings
  • Work with relevant clinical groups to use the data to inform organisational improvement efforts
This course comprises three modules: each module will take about 20-30 minutes to complete.

Who is this for: health professionals
Time: 1.5 hours
The overall aim of this HQSC course is to support healthcare professionals to develop skills and practices that achieve goals of care that are shared by patients and whānau.