Welcome to SPEC community.  Here you will learn the fundamental skills for communication, de-escalation and trauma informed care.  On completion of this course you should feel confident in your ability to communicate and de-escalate effectively with clients in a state of acute distress.  You will be aware of the unique risks that exist for staff working in community settings and discuss how to keep yourself and your colleagues safe.  The day will finish with education and reflection on legal and ethical considerations for restraint, followed by skills and techniques to break-away and defend yourself if placed in a compromised or dangerous position.