About: This training will equip attendees with effective communication, de-escalation, and breakaway techniques, alongside relevant Legislation / Policy, Cultural Safety, and Rights and Responsibilities.
Mā wai tēnei / Who is this for: All Counties Manukau Health Mental Health Community Services based staff, and Duly Authorised Officers (DAO’s - alternating each year between MH: SPEC 2 Day Refresher – Safe Practice Effective Communication Training year, and after having completed one off MH: SPEC 4 Day – Safe Practice Effective Communication)
Note: This training is NOT available to externals
Prerequisites: Prereading
Frequency: Annual
Takawā / Time: 8 hours
Course contact: Tessa Robinson and Maurice O'Rourke

Intended audience: Level 3 (Proficient) and Level 4 (Expert) Registered Nurses working in MHSOA
Intended audience: Health professionals working in Mental Health of Older Adults (eg RNs, Occupational Therapists, Social Workers)


