Participants: experienced clinicians who have agreed with their managers that this is a development goal.

Duration: 4 hours

About this course

This training program is to provide an opportunity for every person working in mental health and addiction treatment service to develop practitioner skills level competency in working with service users and their family/whanau. The goal is for every clinician to encourage and support families/whanau to participate in the recovery of service users, and ensure that families/whanau, including the children of service users, have access to information, education and support.

Please note: Prior to signing up to attend this course please ensure you have discussed with your manager and gained approval to attend so that appropriate measures are taken to manage staff cover in your absence from your role.

As part of the System Level Measures Improvement Programme, continuing medical education or continuing nursing education delivered by Primary Healthcare Organisations on topics relevant to the programme have been filmed and supplied here for educational purposes. This enables all PHOs regionally to benefit from each others’ various CME/CNE activities.

Kia ora! The overall aim of this course is to ensure that staff, who will be undertaking the practical fire extinguisher training, understand the basics of fire science and how to select the right extinguishment method (and how to determine when it is safe to do so)

Having the skills and knowledge to manage and respond to fire and other emergencies is essential in assisting CM Health to provide a safe and secure healthcare environment for patients, staff and visitors

Intended audience: All employees

Duration: 30 minutes to complete, 1 hour PD credit

Valid for: 1 year

Intended audience: This 1st Aid Course is designed for all staff who might have to provide first aid to other staff, patients or visitors.

Duration: 1 hour

About this course: At the end of this on-line 1st Aid course you will have the  knowledge you need to recognise common clinical emergencies and know how to manage them until help arrives.

There is no face-to-face component to this course and it does not cover basic life support (CPR) or management of choking which can be found in the mandatory WDHB Basic Life Support Module.

Each module in the course takes about 2-3 minutes. There is a mandatory quiz at the end of the course;  you need to achieve 80% in the quiz to receive your certificate.

If you would like further theoretical/practical knowledge and skills in the recognition of clinical emergencies, we recommend you enrol in a workplace first aid course through St John or the Red Cross. Enrolment in external training should be discussed  with your manager as you might be required to self-fund.

This is a teaching tool for nurses who are orientating to Neonatal Care. Its purpose is to help you understand fluid volumes ensuring optimal growth and calorie intake which is important with infants cared for in the neonatal unit. The teaching tool is based on Neonatal Care guidelines and breastfeeding guidelines.

•  You will learn in how to calculate the daily volumes for an infant
•  You will learn how to grade up in volumes using the daily volumes table.
•  You will learn how to change a feed that is given every 2hrs. to every 3 hrs.
•  You will learn how to titrate oral feeds increasing and IV fluids decreasing
•  You will learn how to utilise the use of the breast feeding code against decreasing IV fluids

This short course takes the learner through the foundations of giving kinder feedback. Learners will be taken through both the WHY the WHAT and the HOW of giving appreciation and critical feedback through video-based learning. Learners will be shown practical tools and techniques that can be practiced straight away.

Course duration: 30 minutes

Course objectives:

• To explore the reasons why giving feedback is important, both appreciative and critical feedback
• To identify what giving kinder feedback looks like in practice and when we need to and do not need to give it
• To learn the basics of how to give feedback in the kindest way and to deliver the best results using our simple BUILD and ABC tools and techniques

This course promotes staff awareness on fraud. It is appropriate for anyone involved with requisitioning or anyone who holds delegations.           

Here you can brush up on your Agilia VP MC volumetric pump or Agilia SP MC syringe pump knowledge if you have received training already or if you are new to the devices then receive a full in-service on their operation.

Whakaminenga / Who is this for: Waitematā Child Health Nursing and Allied Health Professionals
Prerequisites: none
Takawā | Time: (8 hours - PD credit)

Course contact: Claudia Tomas, Louise Guy, Karen Purdie, Tilly McGinlay

Frequency: This course can be completed every 2 years
About: This session will provide a clear understanding of FND, its presentation, and practical strategies for supporting affected children and their families. Through case discussions and a multidisciplinary lens, attendees will gain tools for assessment, trauma-informed care, and collaborative practice in both hospital and community settings.

The overall aim of this course is... [write out your aim or introduction paragraph here]

Who is this for: (use language like must and can)

Time: (indicates the duration / expectation / Professional Development hours e.g. 1 hour online and 3 hours face to face and half hour observed in practice)

About: Patients can present with or have a  background of medical conditions that may require intervention from the Gastroenterology Service. This course aims to support nurses to care for patients with gastroenterology or hepatology conditions.
Mā wai tēnei / Who is this for: This course is for registered, enrolled nurses working for Counties Manukau Health
Frequency: Once
Takawā / Time:  8 hours
Course contact: Cara Rowe

General Surgery Landing Page

This course is for all nursing staff working in General Surgery (wards 61, 76 & 78).

This landing page will be your go-to hub for all your mandatory training requirements for all General Surgery and Te Toka Tumai nursing staff, and also further learning opportunities beyond these.

Participants: Clinical staff working at Waitemata Health with adults. 

Duration: 30 minutes

Course contact: Moira Ware, Shalini Prasad

Feedback is at the heart of safe, engaged organisations. It is fundamental to creating a Just Culture and a culture of learning and growth. People need to feel safe in giving feedback and know how to give feedback with manaaki, in a kind and respectful way. This eLearning programme gives people the knowledge, skills and tools and confidence to do this.

Intended audience: This course is for staff who wish to become Gold Auditors.

Duration: 9 hours (1 hour eLearning pre-requisite, 8 hour face-to-face training)

About this course:

The hand hygiene compliance auditing method is by direct observation of healthcare workers. Direct observation by trained and validated observers is the gold standard to monitor compliance with the 5 Moments for hand hygiene, and allows the comparison of compliance rates nationally.

This course provides a more in-depth learning about giving feedback and explores in detail the BUILD feedback model and the ABC model of appreciation. You will understand how judgments can often play a role in giving the wrong kind of feedback and how to avoid this. You will also be able to practice and prepare for using these models in their lives and create an action plan moving forward.

Course duration: Approximately 70 minutes

Course objectives:

• Understand the risks and potential impact of not speaking up
• Learn about the WHAT, WHY and HOW of appreciation including the ABC model of Appreciation
• Identify the benefits of giving praise
• Learn about the WHAT, WHY and HOW of giving great feedback including the BUILD feedback model
• Explore using the BUILD model in practice and in more detail
• Understand the difference between facts and judgments
• Practice real world scenarios where BUILD may be used
• Make preparations to start practicing and using BUILD
• Learn how to receive feedback as a GIFT
• Create an Action plan for next steps

Whakaminenga / Who is this for: Staff  working with paediatric and neonatal patients within Waitematā.

 Prerequisites: none
Takawā | Time: 8hrs

Course contact: Louise Guy or Karen Purdie

Frequency: Complete once, repeating will refresh knowledge but not update your verified record

About: This course aims to identify ways in which nurses can move to expert level practice. The day is focused on identifying the leadership qualities of the attendees, reflecting on current knowledge and skills within the healthcare environment, and developing a toolbox for growth.