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Prior actions before enrolling into this course:

  • Complete the eLearning course
  • Participate in a TBI treatment team with the SME
  • Receive hands-on coaching
  • An opportunity to lead the procedure

This skill-based competency assessment (audit) will be completed after at least 3 procedures have been successfully delivered

RTs will be tested regularly after the initial test to ensure ongoing competency is maintained.

Important Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

  • In due course, the course tutor will confirm this and award you a PASS (10/10).
  • You must ensure that you have added the missing details and saved these before uploading the form.

 

The ACC Module will take you through the different tasks that Administration and Clinical staff are required to complete for an injury related episode, including how to:

  • Create, Update, Submit and Admin Complete an ACC45 Claim
  • Different ways to access Compensable Details
  • Query existing claims for a patient
  • Link/unlink claim to an episode
  • Updating a claim as not an injury-marking it as no longer required
  • Process for adding an Accident in hospital/Treatment injury
Who is this for: This module is for all staff who interact with ACC claims on behalf of patients.
Prerequisites: Please complete TrakCare 101 before attempting this module.
Time: 20 - 30min (online learning)
Course contact: Email TuPonoArohaTraining@adhb.govt.nz 

The ACC Work Bench (WB) is used by the ACC team who have access to monitor and manage ACC45 Claim details.

On completion of this module you will be to:

  • Understand how users will create and complete an ACC45 and an ACC18 claim
  • Search for multiple ACC Claims for review based on a set of criteria
  • Complete an ACC claim on behalf of 
  • Use the Payor Approval WB (work bench) to search for multiple ACC claims for review based on a set of criteria.  
  • Use the Payor Approval Screen where the details of the ACC claim can be viewed and additional information added if required
  • Link episodes
  • Get an ACC Claim status
  • Renew an ACC45 Claim number
  • Send other forms/documents to ACC
  • Understand the process for elective surgery
  • Access available ACC reports in TrakCare

Who is this for: This module is for ACC Team only.

Time: The expectations of this course are that you will attend 1 x facilitated session of approximately 4 hours.

Course Contact: TuPonoArohaTraining@adhb.govt.nz

Method: In classroom

TrakCare Ward and Bed Management is about bed allocation and the provision of beds throughout the hospital. This advanced training session is for Patient Flow Facilitators only.

The TrakCare Ward and Bed solution allows the Patient Flow Facilitator (Bed Manager) to have a hospital-wide summary oall bed requests and their own workbench view from which they can manage the allocation of wards and beds in a timely way.

On completion you will be able to:

  • Create a Bed request from ED

  • Create Bed Requests from IP

  • Create a future Dated movement

  • Familiarisation with Ward Summary / Bed Status including setting up preferences

  • Familiarisation with Bed Request Summary including setting up preferences

  • Integration of BEDBOARD and POWERBI

  • Approve Bed Request

  • Cancel Bed Request

  • Create and Delete Bed Restriction

Who is this for: This module is for Patient Flow Facilitators only. The expectations of this course are that you will attend 1 x facilitated session of approximately 4 hours.

Time: 09:00 - 13:00 with scheduled breaks

Course Contact: TuPonoArohaTraining@adhb.govt.nz

Method: In classroom

Centric Whiteboards will replace CHiPS Whiteboards in both Inpatient and Emergency Department locations.

  • TrakCare will provide the Administrative View of the patient and will be the system used by Ward and ED Clerks to complete their admission, transfer and discharge workflows.

  • Centric will provide the Clinical View of the patient, pulling information from TrakCare and other clinical systems into one view such as status of lab results. If Clinicians need to undertake tasks in TrakCare they will be able to access through a link in Centric, making the workflow as seamless as practical. 

  • Whiteboards across all Inpatient locations will be consistent and the Centric Clinical Whiteboard is the same solution used by Waitematā and Counties Manukau.

TrakCare Clinical Coding training will provide clinical coders with an overview of the different processes and key functions necessary to complete clinical coding jobs in TrakCare. 

On completion you will be able to: 

  • Search for episodes to be coded 

  • Create saved searches 

  • Enter and update diagnosis, procedure and DRG coding details 

  • Access 3M Codefinder & Grouper integrations within TrakCare 

  • Understand key processes in Mental Health and Outsourced Hospital Surgery coding 

  • Initiate auto-coding functions 

  • Understand key NMDS reporting statuses and access audit trails for selected coding records 

  • Print coding information from TrakCare 

Who is this for: This module is for Clinical Coders only. 

Eligibility is the process of determining who qualifies for publicly funded healthcare and is undertaken by all Districts across Te Whatu Ora. Eligibility Advanced training provides members of the Eligibility team with an overview of the essential functions and processes for updating patient Eligibility records within Trak Care.  

EligibilityOn completion you will be able to: 

  • Understand key changes to the eligibility process in TrakCare 

  • Navigate and update patient records within the Payor Approval Workbench 

  • Understand Eligibility Assessment processes in TrakCare 

  • Print Eligibility letters 

  • Link patient episodes to eligibility records

  • Update the Billing Method for ineligible patients

  • Review the Audit Trail for Eligibility records 

Who is this for: This module is for the Eligibility team only. 

Online Learning Time: 20 mins

Course Contact: Email TuPonoArohaTraining@adhb.govt.nz

The Emergency module enables Te Toka Tumai staff to learn how TrakCare is used in the Emergency Department.

Course Contact: TuPonoArohaTraining@adhb.govt.nz


The Inpatient module aims to build capability through practical application of Inpatient processes within TrakCare. During the session, we will cover a range of processes focussing on patient admissions, movements and discharges.

We will also cover additional topics like:

  • Understanding the ward list view and floorplan
  • Viewing the Electronic Patient Record
  • Clinical Pathways via Orders
  • Shift handover & Nurse allocation
  • Inpatient Whiteboards


Who is this for: This module is for Tū Pono Āroha Super Users and High Touch End-Users (such as Inpatient Ward Clerks and some Nurses) who record clinical and administrative information about a patient when using the services at Te Toka Tumai.


Time: 09:00 – 17:00 with scheduled breaks

Course Contact: TuPonoArohaTraining@adhb.govt.nz

Method: In classroom

This module is for Admin and Clinical staff who manage Alerts and Allergens for patients.

By completing this module, you will be able to:

  • Understand what information is uploaded to the National Medical Warning System (NMWS)
  • Demonstrate how to capture, edit, inactivate and delete Alerts & Allergens details
  • Explain the 2-step Pharmacist review process for Drug Reaction Allergens
  • Navigate TrakCare to
    • Capture Alerts & Allergens
    • View Alerts or Allergens in the NMWS
  • Understand the role and responsibilities of the Alerts & Allergens Governance Group
Who is this for: This module is for both Admin and Clinical staff who manage Alerts and Allergens for patients.
Prerequisites:  Please complete TrakCare 101 before attempting this course.
Time: 20 - 30min (online learning)
Course contact: Email TuPonoArohaTraining@adhb.govt.nz 

The TrakCare NHI merge and unmerge function provides the user with the ability to manage different patient NHI numbers and their associated patient demographic details and events under the correct NHI number which is essential to safe and effective care.

NHI merge unmergeTrakCare provides the capability to combine different patient NHI numbers and their associated patient demographic details and events under the same NHI number - this is merge functionality.

There is also the ability to unmerge two NHI numbers, when different patients have been treated under the same NHI number. This is done by unmerging their patient demographic details and events and associated data into the two NHI numbers that were previously merged. 

 

On completion you will be able to:

  • Merging Duplicate NHI Numbers
  • Unmerge Patients
  • Understand the difference between unmerging in TrakCare versus unmerging a legacy NHI merge

Who is this for: This module is for the Data Quality team only.

Time: 09:00 – 13:00

Course Contact: TuPonoArohaTraining@adhb.govt.nz

Method: In classroom

The Outpatient module enables Te Toka Tumai staff to understand and manage waitlists and appointments in an outpatient context using TrakCare. 


This module is for both Admin and Clinical staff who undertake Patient Searches, interact with Demographics and/or undertake Medical Records Tracking.

Prerequisites:  Please complete TrakCare 101 before attempting this course.
Time: 40 mins (online learning)
Course contact: Email TuPonoArohaTraining@adhb.govt.nz 

Kia ora! 

This TrakCare module will equip staff to manage the Inpatient Waitlist for surgical procedures.

On completion of this module you will be able to:

  • Add and update patients on the Inpatient Waitlist
  • View, update and delete a Waiting List Suspension
  • Remove, Reinstate and Copy a Waiting List
  • Manage a Waiting List Review
  • Book the Theatre from the Inpatient Waitlist

Outlined below are the TrakCare online learning activities for all Surgical Bookers as well as details of the required classroom training.

Who is this for: This module is for Te Toka Tumai staff who service patients requiring a theatre booking.

Online Learning Time:  60 mins 

Classroom Session Duration: 4 hours

Contact: Email TuPonoArohaTraining@adhb.govt.nz


The Theatre Journey & Theatre Coordinator module will enable staff to learn how TrakCare is used in a Theatre setting.

Please note: This Theatre Journey & Theatre Coordinator module will not cover Surgical Preferences training, as this will be delivered in separate sessions for Theatre Nurses.

Course Contact: TuPonoArohaTraining@adhb.govt.nz


Kia ora! Welcome to the TrakCare course on Operating Theatre. 

On completion you will be able to:

  • Set up and assign Surgical Preferences.
  • Create and assign Order Sets.

Who is this for: Theatre Nurse, Theatre Scheduler

On completion you will be able to:

  • Admit a patient not on your expected arrival list
  • Admit patients coming from other daystay units and outpatient clinics
  • Admit and Discharge a patient from Emergency Departments (AED and CDU) whilst retaining the Patient’s Emergency Episode Number (Visit Number)
  • Transfer post operative patients to their post operative ward after they leave Transition Lounge
  • Admit patients needing infusion from another service

Who is this for: This module is for Transition Lounge Super Users only

Time: The expectations of this course are that you will attend 1 x facilitated session of approximately 2 hours.

Nau mai, haere mai, welcome to the TrakCare 101 Module.  

This module consists of 5 x Core Interactives that will step you through the basics of how to navigate TrakCare to access and view key patient information.

At the end of this module you will be comfortable to:

      1. Access and navigate TrakCare
      2. View a patient's Demographics information
      3. View Alerts and Allergens recorded against a patient's record
      4. View a patient's Episodes
      5. View a patient's Electronic Patient Record (EPR)

Who is this for: This foundational module for the TrakCare system, is for all users who will be interacting with the system. 

Time: Approximately 30 - 45 min of online learning

Course Contact: TuPonoArohaTraining@adhb.govt.nz

Prior actions before enrolling into this course:

  • New staff to participate in Radiation Therapy staff orientation program.
  • Work on treatment units under supervision of senior staff.
  • Complete IGRT image matching e-learning course; then, enrol in image matching Practical Assessment and begin your image matching log.

This skill-based competency assessment (audit) will be completed after a Senior RT on Treatment Unit signs off objectives as achieved.

  • Objectives must be achieved before RT becomes a third on a unit. 
  • Required within two weeks. 

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course tutor will confirm this and award you a PASS (10/10). You must ensure that you have added the missing details and saved these before uploading the form.

 

ATTENTION: This course is for Total Evacuation Buildings ONLY.

Please check a Fire Action Notice in your area if you are unsure which type of building you are occupying.

Alternatively, please email the Course Coordinator (Brian Ji) for clarification.


Kia ora! As part of government Evacuation Scheme Regulations, Te Toka Tumai Auckland is obliged to conduct regular trail evacuations and provide theory training for building occupants. 

Trail Evacuation is for Total Evacuation Zone only. Please check your fire action card and book the correct training. (If you are in Staged Evacuation Zone, please head to Fire Drill Training booking page)

This training should take around 30 minutes to complete and will conclude with a quick debrief with staff involved. We expect building occupants to respond to the alarm in the manner described in the Emergency Preparedness & Response Manual (EPARM) and the Warden Action Cards. 


Most of the trial evacuations will be in Total Evacuation buildings, so will not require a response from the Contact Centre, Security, Orderlies or CNMs. For the few clinical areas that will be impacted we will liaise, prior to the trial evacuation with the Contact Centre (so that the usual fire response team members and FENZ are not responded), and with the senior operational staff member on duty to ensure the drills do not compromise service delivery or patient care.  

Category: General

This course delivers the Tropicamide 1% Eye-Drop Standing Order as a study note and assesses understanding of this mandatory document.

 
The Tropicamide Standing Order applies to all nursing staff working in the Ophthalmology clinic, ward and theatre and Allied Health: Ophthalmic technicians and Orthoptists, 
Successful completion of this course (all topics) is mandatory training for the ophthalmology department staff. 
Prior to administering Tropicamide under Standing Order, staff in the roles named above are required to successfully complete this Tropicamide eAssessment and obtain the completion certificate. 
 
Participants completing this course should be able to, 
  • Understand the principles described in the Tropicamide Eye drop Standing Order. 
  • Apply the professional, organisational and legal practice requirements described in the document
Course arrangements
  • Expected completion time: 60 minutes or less
  • Although only ONE completion cert is issued, participants will be informed to complete the test once a year

 

Category: Ophthalmology

Prior actions before enrolling into this course

  • Complete the online course 
  • Objectives must be achieved for RT to participate as a third on treatment roster.  

Required within two weeks

  • Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.
  • You must ensure that you have added the missing details and saved these before uploading the form.

 

This workshop gives non-Māori participants insights into the impact that Māori indigenous attitudes, values and relationships have on how we receive or refuse health care services. We locate your role and your workplace into the Tiriti o Waitangi framework. We use Māori-centric and patient-centric narratives in a non-judgemental setting to demonstrate situations faced by clinicians and health administrators every day and offer ways to get a better result in your interactions with Māori and reduce Māori inequities.

Welcome to TrakCare for Te Toka Tumai

This is the Tū Pono Āroha / TrakCare homepage which enables you complete your TrakCare online learning sessions. 

Tū Pono Āroha, Loytal to all services with compassion

The assessment of knowledge of tikanga recommended best practice occurs within the context of ADHB Policy. This includes appropriate protocols and clinical practice guidelines to support the delivery of optimal patient care. 

It is expected that clinicians, managers, supervisors and people at all levels who need to be able to respond to Māori patients and whanau more effectively and with greater confidence will complete this assessment.

This assessment is consistent with ADHB’s objectives and goals. It is based on the two topics covered by the interactive lesson courseware. The first part is concerned with tikanga facts and concepts associated with the living patient. The second part covers tikanga practices associated with the Tūpāpaku (deceased).

For more details about this module, contact He Kāmaka Oranga, (Māori Health), ADHB. For tikanga advice - Chief Advisor - Tikanga, He Kāmaka Oranga, Māori Health, ADHB,

Kia ora! 


The Uniform, Surgical Attire/Scrub Clothing and Professional Presentation guideline sets out Auckland District Health Board’s (Auckland DHB) expectations for staff wearing uniforms, and surgical scrubs, along with professional standards. It also includes the issue and replacement of uniforms.

The expectations of this course are that you will: 

  • read the policy 
  • access any resource page(s) on Hippo 
  • complete the self-evaluation section  - this acknowledges that you have read the policy/guideline and have had an opportunity to discuss any questions you have with your preceptor/nurse educator or manager 

Training material for new equipment and clinical procedures in Radiation Therapy will be available in this MOODLE for staff to access as just in time training and updates to clinical practice.  The course is updated periodically to reflect important changes in clinical practice for Radiation Therapy. The RT training team will provide resources and updates and email staff to advise changes.

By completing individual learning modules staff will be able to collect a certificate to verify learning for professional development and completed training.  MOODLE reports may be used to audit training completion.ADHBLOGO

Starship Child Health. 

The overall aim of this course is to resource clinicians catheterising paediatric patients.  

Who is this for: Clinical staff involved in catheterisations

Time: The two module take approximately 30 minutes each

Category: Starship

This course is for all staff working at Te Toka Tumai Te Whatu Ora.

We believe in the philosophy of skill acquisition and professional development. The organisation recognizes that knowledge, skills, and confidence develop over time with structured support.

Provides learning and feedback to assist nurses in developing the knowledge and skills necessary to provide safe and effective patient care.

It enables the development of a range of transferable clinical, professional, and personal skills that can be used in care delivery, teamwork, and leadership throughout one’s career.

Minimizes risk by ensuring that all staff know the standard of care required and that care is provided by those competent to deliver it.

Category: General

Kia ora, welcome to the Venepuncture Theory Course for Te Toka Tumai Auckland District Health Board. This course is for all staff at Auckland DHB who perform peripheral intravenous (IV) cannulation and/or phlebotomy as part of their clinical role.


This course outlines the theoretical knowledge and techniques necessary for attaining competency in peripheral intravenous (IV) cannulation and/or phelbotomy. The term venepuncture in this context refers to the puncturing of a vein for either phlebotomy or peripheral IV cannulation.

  • The Venepuncture Theory course is worth 30 minutes of Professional Development time
  • The IV Cannulation Theory course is worth 1 hour of Professional Development time
  • The IV Cannulation Skill Validation course is worth 30 minutes of Professional Development time
  • The Phlebotomy Theory course is worth 1 hour of Professional Development time
  • The Phlebotomy Skill Validation course is worth 30 minutes of Professional Development time

Category: IV

Kia ora, welcome to the Venepuncture, Cannulation and Phlebotomy Programme for Te Toka Tumai Auckland. This programme is for all staff at Te Toka Tumai Auckland who perform peripheral intravenous (IV) cannulation and/or phlebotomy as part of their clinical role.


The Venepuncture Theory provides 0.5 hours of CPE, the Cannulation Theory and Phelbotomy Theory courses each provide 1 hour of CPE, and the Skill Validations for Cannulation and for Phlebotomy each provide 30 minutes of CPE.

Category: IV

Kia ora! The overall aim of this course is to share with you some resources  to guide best practice when caring for patients with suspected or confirmed Venous thromboembolism (VTE). 


Venous thromboembolism (VTE) includes deep vein thrombosis (DVT) and/or pulmonary embolism (PE) which occurs in approximately one is 1000 people per year. Of these, more than 40% have clear identifiable risk factors such as trauma, immobility, cancer, surgery or pregnancy. 


The expectations of this course are that you will: 

  • discuss with your preceptor/nurse educator/manager the current best practice for the care and management of patients with suspected or confirmed venous thromboembolism in your clinical setting 
  • access resources available on Hippo related to VTE

Target audience: Any Te Toka Tumai employee, priority given to those whose services support the practice of routine enquiry for family violence.

Pre-requisites: must complete both the Intimate Partner Violence (IPV) and the Child Abuse & Neglect (CAN) the online component before signing up to the face-to-face training

Duration: 8 hours (6 hours online, 2 hours face-to-face)

Course contact: FamilyViolence@adhb.govt.nz

Category: Family Violence

Mā wai tēnei | Who is this for: This course is for any Te Toka Tumai staff who have completed any CORE VIP Training less than 2 years ago.

Prerequisites: 8-hour study day CORE VIP Training

Course contact: Family Violence Team

Frequency: Every 2 years as required by Auckland District Family Violence Policy

Duration: 1 hour

Category: Family Violence

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Learning Needs Analysis form for Ward 31 Auckland City Hospital, Te Toka Tumai.

Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 31

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 73

Uploading your completed audit form constitutes a legal statement that you have demonstrated your ability satisfactorily.

In due course, the course Tutor will confirm this and award you a PASS (10/10)

 


Category: Ward 73

Ward 74 ORL HNS Landing Page

This course is for all staff working in OtoRhinoLaryngology Head & Neck Service (ORL HNS).

ORL HNS believes in the philosophy of skill acquisition and professional development.  The service recognizes that knowledge, skills and confidence develop over time with structured support.

Provides learning and feedback to assist nurses to develop the knowledge and skills necessary to provide safe and effective patient care.

Enables the development of a range of transferable clinical, professional and personal skills which can be used in care delivery, teamwork and leadership throughout one’s career.

Minimizes risk by ensuring that all staff know the standard of care required in the specialty, and that care is provided by those competent to deliver it.


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