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Intended audience: Health and Safety Representatives (HSRs), Managers, Charge Nurses, Team Leaders, and Nurse Educators of Waitematā.

Prerequisites:  HSRs must have completed the Health and Safety Representatives (Stage 1) course.   There are no prerequisites for Managers, Charge Nurses, Team Leaders and Nurse Educators.

Duration

Method: face-to-face training
Course Contact: Health and Safety Business Partner for your division


About this course:

This workshop will help develop your confidence, communication skills and increase your ability to influence to positively impact good practice within your organisation.

If you need to be more effective in getting worker buy-in for initiatives that you know will create better health and safety outcomes for everyone, this is the course for you.

This course covers:

Communication Styles

  • What good communication looks like and what can go wrong?
  • Barriers - what gets in the way of good communication
  • Identify your communication profile, your preferences and how others perceive you.
  • How to appeal and connect to different communication styles
  • Power of body language, words we say, tone and persepectives

Influencing Skills

  • The importance of building positive relationships
  • Influence continuum: Balance of People and Technical skills
  • Trust equation
  • Skills to engage others by building trust and credibility

Communication

  • Communication models: the flow of information within organisations
  • Communication 7 success factors
  • Inspire change through storytelling and connecting with people.
  • Courageous conversations
  • Keeping emotions in check when navigating difficult people or situations.
  • The art of questioning and listening,
  • Practical scenarios


WDHB CourseThis is a directory page, which will link through to relevant courses and materials related to the page topic.

Category: Communication

Target audience: Community / High Risk Midwife
Time allocation: approx. 1 hour
Completion criteria: complete ALL mandatory activities (refer to Course Completion Status block on the right)
Contact: Email us MCIS@adhb.govt.nz

Whakaminenga / Who is this for: Registered nurses working within the Waitematā Community Alcohol and Drug Service

Prerequisites: none

Takawā | Time: 8hrs

Course contact: Rachel McCrave

Frequency: This course can be completed annually

About: To provide registered nurses working within the Community Alcohol and Drug Service with opportunities for professional development, skill enhancement, and knowledge sharing to improve patient care and outcomes.

Who for: District Nurses, Occupational Therapists, Physiotherapists, RNs on START Programme
About Providing appropriate equipment or referral to assist community patients to remain safe within their homes.
Level / type Level 3 Short course
Contact Sarah Fisher or Jonathan Armstrong

Key Words: Occupational Therapy, Physiotherapy, Case Studies, Home, people at home.

Category: A-G

WDHB CourseCompetency Register for Facilities and Development at Waitemata District Health Board.

If you are not part of this department, please do not enrol yourself in this course.

Delegates will gain an understanding of the complaints process, look at ways to effectively resolve and respond to a complaint, including tips and hints on what makes a good response letter or conversation, be that on the phone or face to face in a family meeting.

 

 

Whakaminenga / Who is this for: All nurses working in SCBU, Waitematā, including those enrolled onto the New to Neonates Orientation Programme (NNOP) and those wishing to refresh their neonatal knowledge. 
Prerequisites: none
Takawā | Time: 8 hours

Course contact: Tilly McGinlay

Frequency:  This course can be completed every two years

About: This workshop focuses on complex conditions unique to premature and sick infants. We will delve into clinical interventions, nursing management and the evidence that supports our decision making.



This course is designed for Registered Nurses who use compression therapy as part of their nursing practice. 

Category: A-G
Computer Tomography (CT) is a significant part of the Radiation Therapy planning and delivery process. 

This course provides an essential introduction to the CT scanning process and the associated emergency procedures in accordance with ADHB RT best practice

The intended audience is all qualified Radiation Therapists and Radiation Therapy students.   


Correct set-up and use of a computer workstation helps to reduce the likelihood of musculo-skeletal pain and discomfort. In addition, computer users will find that a well set up and properly used workstation is much more efficient. All employees who are required to use computers as part of their job role for more than four hours a day should complete the Workstation and VDU self assessment. This area will direct you to Paanui where you can review information.

Category: A-G

WDHB CourseParticipants: This course is for Waitemata DHB managers/team leaders responsible for recruiting and interviewing people for jobs.

If you have attended the Management Foundations programme, this workshop will provide a useful refresher.  Before enrolling please discuss with your manager how this course will help you meet your performance objectives.

Duration: 4 hours face to face course

About this course

This course focuses on developing your ability to:

  • Develop a position description and learn how to use it to produce behavioural interview questions
  • Know why we conduct behavioural interviews at Waitemata DHB
  • Lead an interview panel in using behaviour based questions
  • Know what’s required of you to help candidates respond to behavioural interview questions
  • Gain practical tips to enhance the interview process for both parties.

The course focuses on participants being flexible in using these skills. During class there is some theory, discussion and sharing of ideas, with most emphasis on demonstration and practice, in a fun and safe way.

Category: Recruitment

This course provides the essential knowledge to safely operate the Radiation Therapy Cone Beam Computer Tomography equipment in accordance with ADHB RT best practice.

Audience:
All qualified RTs and third year RT students

Cone Beam CT imaging of Radiation Therapy patients allows assessment of patient setup and anatomical positioning of treatment targets and critical structures.  This course provides the essential knowledge to assess CBCT images and outlines the decision making process after reviewing CBCT images. 

Audience: All qualified Radiation Therapists and third year RT students.  Participants completing this course should be able to:

  • Assess CBCT images for contour alignment and organ position in comparison to the initial planning CT scan.
  • Make decisions about appropriateness of factors relating to daily treatment based on CBCT images


This course will support health professionals in history taking, assessing and discussing with any person who presents with either faecal or urinary incontinence.  This will support ones critical thinking in the development of a management plan.

This course is worth 4 hours of Professional Development time


Category: A-G

About: Formally known as Continence 101 and 102. This course covers the different types of incontinence, bladder assessment and management, bowel management, UTI’s, pelvic floor exercises, bladder retraining, discharge information, and product selection and fitting.
Mā wai tēnei / Who is this for: This course is aimed for inpatient and community nurses who would like to improve their continence management skills, however Allied Health and HCA’s are welcome.
Prerequisites: Continence Management Package and completion of a Bladder Diary
Frequency: Once
Takawā / Time: 8 hours
Course contact: Karen Ballard and Amanpreet Sadra



This course is a pre-requisite for the CPAP study day.

Upon completion the nurse should:

  • Be able to demonstrate an understanding of the pathology behind obstructive sleep apnoea
  • Understand the studies used to diagnose obstructive sleep apnoea
  • Understand the difference in mask consumables and determining what would be appropriate for a patient
  • Be able to demonstrate knowledge on how to care for a CPAP machine and its consumables
  • Understand how to refer to the Sleep Service

Category: A-G

This module has been developed to ensure that the person-in-charge  understands their role as required by the misuse of drugs legislation. 

Key contact: Laura Moughan (Laura.Moughan@middlemore.co.nz)



Category: A-G

About the course:                                                                

This mandatory learning is for all clinical staff work in perioperative area at Te Whatu Ora Te Toka Tumai Auckland. 

Upon completion of this course, you will be able to:

  • Familiarize yourself with the "Count Policy for Surgical Procedures" at Te Toka Tumai Auckland
  • Understand your professional responsibilities when participating in surgical counts   
  • Understand the general principles of surgical counts
  • Understand the protocol for managing count discrepancies 
  • Prevent the potential for patient harm due to retained foreign bodies  
Category: Operating Rooms

The overall aim of this course is to familiarise clinicians to the surgical count policy at Te Toka Tumai Auckland. 

Who is this for: Surgeons working within operating rooms 
Time: 20 mins

Category: Operating Rooms

After completing this e-Learning module you should be able to:

  • Understand your obligations and rights as a Counties Manukau employee, contractor, volunteer or placement student in relation to behaviours in the workplace.
  • Know what is and isn’t considered bullying behaviour or harassment in the workplace.
  • Identify actions you can take to deal with inappropriate or unacceptable behaviours in the workplace

Category: A-G


This course is for staff members of CCU/SDU and the Cardiac Catheter Laboratory.

You must hold a current medication certificate prior to completing this test and have successfully passed a recommended Level 5 or 6 Resuscitation course 


Category: A-G

The overall aim of this course is to provide a portal for professional development resources and study days

Who is this for: Nurses and HCAs

Category: A-G

This course is for staff from PACU and Anaesthetic Technician swho are required to complete the ECG rhythm recognition test as an annual requirement

Category: N-S

This course is for Nursing Students who need to complete the Medication Certification package.

All Counties Manukau Health staff involved in the prescribing, administration and supply of medicines to patients have personal and professional accountability and responsibility to the patient in ensuring professional standards are met and maintained.

CM Health has a directive of achieving Zero Patient Harm. To help achieve this all nurses, both clinical and non-clinical are expected to successfully complete the Medication Safety Package.

Full credentialing for the Medication Safety Certification Process involves successfully completing all 3 stages of the process.

The 3 stages include:

  • This e-learning package
  • The Online Drug Calculation test
  • Up to 3 practical medication administration assessments including oral medications, simple IV medications and complex infusions.

Completing ALL 3 stages of the practical assessment may not be required in all areas of clinical practice. If your clinical area does not require you to administer IV medication or complex infusions, you will not require assessment in these areas. Your Nurse Educator will be able to advise you further on this.

The Counties Manukau Professional Development and Recognition Programme:

Nurses submit eportfolios to demonstrate compliance with legislation applying to employment of nursing professionals and the requirements of the Nursing Council of New Zealand. 

To access this course you must have "Registered Nurse" or "Enrolled Nurse" or "Nurse Practitioner" as your primary role in your Ko Awatea LEARN profile setup correctly. 

How do I edit my profile? 

When you are logged into Ko Awatea LEARN, you can visit your profile by clicking your name in the top right and choosing ‘profile’ from the drop down menu.

  • On your profile screen you will see ‘Edit profile’ on the left under your name.
  • This is a good time to check that your name, employee number, and other details are correct.
  • Scroll to the bottom.
  • Make sure these fields are filled in.
  • Your primary role must stay as ‘registered nurse’ or ‘enrolled nurse’ or 'nurse practitioner' for you to have access to Healthcare Portfolio. Do not change it to anything else.
  • Fill in your APC number.
  • When you are done, click ‘update profile’. It may take sometime for the changes to update, try accessing Healthcare Portfolio again in 10 minutes.

If you still cannot access the course, or need access but are not a registered or enrolled nurse, or a manager of nurses, please email pdrpcounties@middlemore.co.nz for support with gaining access.

Category: Portfolios

Counties Manukau Practical Competency Assessment - Central Venous Line (CVL) Dressing and Injection Port Change

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to change central venous line (CVL) dressing and injection port/s of adult or paediatric patients (Exclusion: neonates and renal patients with haemodialysis lines).

About: The overall aim of this page is to record completion of the practical competency assessment for Central Venous Line (CVL) Dressing and Injection Port Change. On completion you will be able to change central venous line (CVL) dressing and injection port/s of adult or paediatric patients (Exclusion: neonates and renal patients with haemodialysis lines). Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Central Venous Line (CVL) Medication Administration.

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to  administer parenteral medication via a central venous line (CVL).

About: The overall aim of this page is to record completion of the practical competency assessment for Central Venous Line (CVL) Medication Administration.. On completion you will be able to administer parenteral medication via a central venous line (CVL). 

Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Medications: Complex IV Infusion

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to administer medications via Complex IV Infusion.

About: The overall aim of this page is to record completion of the practical competency assessment for Complex IV Infusion. On completion you will be able to administer prescribed medications via Complex IV Infusion as per policy. Practical assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Intramuscular Injections (IMI)

Who is this for: Te Whatu Ora Counties Manukau kaimahi who are required to administer medications via the Intramuscular Injections route.

About: The overall aim of this page is to record completion of the practical assessment for Intramuscular Injections (IMI). On completion you will be able to administer prescribed medications via Intramuscular Injections (IMI) as per policy. Practical assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Medications: Oral

Who is this for: Te Whatu Ora Counties Manukau kaimahi who are required to administer medications via the oral route.

About: The overall aim of this page is to record completion of the practical assessment for oral medications. On completion you will be able to administer prescribed oral medications as per policy. Practical assessment is through observation and conversation with educator, clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Simple IV Bolus

Who is this for: Te Whatu Ora Counties Manukau kaimahi who are required to administer medications via IV.

About: The overall aim of this page is to record completion of the practical competency assessment for Simple IV Bolus. On completion you will be able to administer prescribed medications via Simple IV Bolus as per policy. Practical assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Medications: Subcutaneous Injections (S/C)

Who is this for: Te Whatu Ora Counties Manukau kaimahi  (workers) who are required to administer medications via the subcutaneous injections route.

About: The overall aim of this page is to record completion of the practical assessment for Subcutaneous Injections (S/C). On completion you will be able to administer prescribed medications via Subcutaneous Injections (S/C) as per policy. Practical assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Subcutaneous Insulin Injections

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to administer insulin via Subcutaneous Injection (S/C).

About: The overall aim of this page is to record completion of the practical assessment for Subcutaneous Insulin Injections. On completion you will be able to administer prescribed medications via Subcutaneous Insulin Injections as per policy. Practical assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment -Midline / Central Venous Line (CVL) Blood Culture.

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to draw blood culture samples from a Midline / Central Venous Line (CVL).. 

About: The overall aim of this page is to record completion of the practical competency assessment for Midline / Central Venous Line (CVL) Blood Culture. On completion you will be able to draw blood culture samples from a Midline / Central Venous Line (CVL). Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Peripheral Intravenous Cannulation

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to insert a peripheral intravenous line (PIVL) in patients 15 years and above.

About: The overall aim of this page is to record completion of the practical competency assessment for Peripheral Intravenous Cannulation. On completion you will be able to insert a peripheral intravenous line (PIVL) in an adult patient independently. Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Phlebotomy / Venepuncture

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to collect blood sample from a peripheral vein in patients 15 years and above.

About: The overall aim of this page is to record completion of the practical competency assessment for Phlebotomy / Venepuncture. On completion you will be able to perform phlebotomy / venepuncture in patients 15 years and above. Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - [type name here]

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to  [type in here].

About: The overall aim of this page is to record completion of the practical competency assessment for [type name here]. On completion you will be able to [type in here]. Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Vital Signs for HCAs/ PCAs/ CHAs 

Who is this for: Te Whatu Ora Counties Manukau HCA’s/ PCA's/ CHA's to competently take and record Temperature, Blood Pressure, Pulse and Oxygen Saturation readings using the tympanic thermometer and electronic device.

About: The overall aim of this page is to record completion of the practical competency assessment for Vital Signs for HCAs/ PCAs/ CHAs.  On completion you will be able to competently take and record Temperature, Blood Pressure, Pulse and Oxygen Saturation readings using the tympanic thermometer and electronic device. . Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Implanted Port Accessing & De-Accessing

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to access (insert a non-coring needle) and de-access (remove a non-coring needle) an Implanted Port.

About: The overall aim of this page is to record completion of the practical competency assessment: Implanted Port Accessing & De-Accessing. On completion you will be able to access (insert a non-coring needle) and de-access (remove a non-coring needle) an Implanted Port Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessment - Midline and Central Venous Line (CVL) Blood Sampling

Who is this for: Te Whatu Ora Counties Manukau kaimahi (workers) who are required to draw blood sample for haematological, biochemical or bacteriological analysis from a Midline and Central Venous Line (CVL) (Exclusion: neonates and renal patients with haemodialysis lines).

About: The overall aim of this page is to record completion of the practical competency assessment for  Midline and Central Venous Line (CVL) Blood Sampling. On completion you will be able to draw blood sample for haematological, biochemical or bacteriological analysis from a Midline and Central Venous Line (CVL) (Exclusion: neonates and renal patients with haemodialysis lines). Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Counties Manukau Practical Competency Assessments

Who is this for: Te Whatu Ora Counties Manukau kaimahi

About: The overall aim of this portal is to show the practical competency assessments used at Te Whatu Ora Counties Manukau.

Practical competency assessment is through observation and conversation with educator or clinical coach or other qualified assessor.

Haere Mai and Welcome to the Counties Manukau Professional Supervision home page.

Please click on Go to Course to access information about professional supervision including online and in-person training courses for supervisees and supervisors at Counties Manukau,  the current Supervisors' Register and Supervision  templates and guides.

Category: N-S
Course completion report for Educators
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